TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

50MAX – information for operators and manufacturers

50MAX gives freight operators an option to carry increased payloads on parts of the network that, while economically important to New Zealand, are unable to carry high productivity motor vehicles (HPMVs).

The resulting gains in economic efficiency must be achieved with due consideration for the safety of road users. It is therefore important that operators respect their permits and take on a level of self-monitoring and compliance which will ensure the confidence of the travelling public in the road transport industry.

Waka Kotahi is aware that a number of operators are investing in speed limiting, GPS monitoring, load cells, electronic stability control, ERUC and other safety measures. Waka Kotahi recommends that all road transport operators consider the use of such available technology where it is applicable.

Operators must ensure that they (and the driver of the vehicle) are using and comply with the current version of the 50MAX book of maps or online map.

Here you will find everything you need to know about 50MAX – what your vehicle will need to look like, who can help you certify your vehicle, what you need to apply and where you can travel.

Please ensure you attach:

The attributes check form needs to be completed and signed by a heavy vehicle specialist certifier.

View a list of approved heavy vehicle specialist certifiers [PDF, 268 KB]