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Driver Check contact

General information about Driver Check

Our Driver Check staff can help you with anything to do with using the Driver Check system. Please email or write to us:

Driver Check Administrator
Waka Kotahi NZ Transport Agency
Private Bag 11777
Palmerston North 4442

Note: if your drivers have a specific question about their driver licence (eg why it has a certain status), they need to contact us on one of the other options below (see General information about driver licensing).

Driver Check system availability

The Driver Check system is available 24 hours a day, seven days a week. There will be a small exception from 5pm to midnight every Saturday, when we do system maintenance. During this time the system may still be available, but we can't guarantee service.

If for any reason the system is down or unavailable and you want to make an inquiry, you can email during standard business hours.

General information about driver licensing

If you have other questions about driver licensing that aren't related to using the Driver Check system, please contact us on one of these options:

Call: 0800 822 422

Write to:
Driver Licensing
Waka Kotahi NZ Transport Agency
Private Bag 11777
Palmerston North 4442