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SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

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CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

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CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

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ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

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Total Mobility around New Zealand: a regional guide

An overview to using the Total Mobility scheme and contact information for regions operating the scheme in New Zealand.

Taranaki

Coverage

The Total Mobility scheme is available across Taranaki including New Plymouth, Waitara and Hāwera.

Transport operators

The following transport operators provide total mobility services and some provide wheelchair hoist services as indicated.

Please remember that you may need to pre-book a wheelchair accessible vehicle.

Approved transport operator Contact details Wheelchair ramp available
BL Tourism Group Limited 06 765 0562  
Driving Miss Daisy - New Plymouth (bookings required) 06 751 0209 or
027 773 3268
Wheelchair ramp available
Energy City Cabs (New Plymouth) 06 757 5580  
Freedom Companion Driving Service 06 758 0734 Wheelchair ramp available
Ironside Vehicle Society New Plymouth 06 753 6469 Pre-booked hoist assistance available
New Plymouth Taxis
(New Plymouth)
06 757 3000  
STOPS (Hawera) 06 278 3933  Wheelchair ramp available

Costs

Level of subsidy per trip

50%

Maximum contribution by the Taranaki Regional Council 

The maximum contribution per trip is $20.

Note: Taranaki Regional Council will pay half the fare up to a maximum of $40. Any additional fare must be paid in full by the user.

Contacts

Taranaki Regional Council
47 Cloten Road
Private Bag 713
Stratford 4352

transport@trc.govt.nz
0800 TOT MOB (868 662)
www.trc.govt.nz/total-mobility(external link) (contains answers to frequently asked questions, and forms)