TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Resources

Displaying 31 - 40 results of 100 for ""

New Zealand trauma system review

Published:
Category: Guidance for specialists , Research & reports | Audiences: Local & regional government, Medical practitioners, Road controlling authorities, Road traffic engineers & consultants

This report is a result of a review that the Royal Australasian College of Surgeons undertook of New Zealand’s trauma system.

Non-monetised benefits manual

Published:
Category: Benefits & economic evaluation , Manuals | Audience: Local & regional government

The Waka Kotahi NZ Transport Agency's Non-monetised benefits manual provides guidance and instruction on land transport non-monetised benefit measures, including definition of each measure and its data sources (where centralised data is available) an…

Road tunnel air quality

Published:
Category: Statistics & surveys | Audience: Local & regional government

The network includes seven major road tunnels as follows: Mt Victoria Tunnel in Wellington Homer Tunnel which provides access to Milford Sound Lyttelton Tunnel near Christchurch Terrace Tunnel in Wellington Johnstone's Hill twin tunnels northwest of …

Procurement manual

Published:
Category: Funding , Procurement , Manuals | Audience: Local & regional government

The Procurement manual is to be used for activities funded through the National Land Transport Programme and contains procurement procedures approved by Waka Kotahi NZ Transport Agency for use by approved organisations when purchasing infrastructure,…

Planning and Investment Knowledge Base (PIKB)

Published:
Category: Funding , Manuals | Audience: Local & regional government

The Planning and Investment Knowledge Base sets out the principles, policies and processes for all investment from the National Land Transport Fund in land transport.

Waka Kotahi NZ Transport Agency standards and guidelines register for land transport

Published:
Category: Administration , Manuals | Audiences: General, Local & regional government

This version of the National register of standards and guidelines for land transport (‘the register’) replaces all previous versions of the register.

National farebox recovery policy

Published:
Category: Public transport , Planning, design, funding, building, maintenance of the transport network , Guidance for specialists | Audience: Local & regional government

The National farebox recovery policy which was introduced in 2010, included a target to achieve a national farebox recovery ratio of no less than 50% over the course of the next two National Land Transport Programme (NLTP) cycles – that is, to the en…

Planning, programming and funding manual

Published:
Category: Funding , Manuals | Audience: Local & regional government

The Planning, programming and funding manual previously set out the planning and operational policy and processes for developing and implementing the 2009-12 NLTP.

General circulars

Published:
Category: General circulars , Technical memoranda | Audience: Local & regional government

General circulars are used by the NZ Transport Agency to directly advise road controlling authorities and regional councils about relevant policy or programme management updates, or to communicate recent Board decisions.