CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

New Zealand is on a journey towards a low carbon, safe and healthy land transport system. In our towns and cities, this journey will require both local and central government to adapt our transport system and urban development settings so that it’s easy for people to choose different ways to get around. We have a renewed focus on integrating our land use and transport decisions, providing high-quality transport choices and managing demand wisely.

Waka Kotahi partnered with LGNZ to deliver Urban Mobility and Liveable Cities – a webinar course for elected officials in urban areas. The course is designed to introduce some of the fundamental principles of urban mobility for safer, cleaner and healthier towns and cities. It was developed following feedback from the sector that capability building at the local governance level is a priority – to help build strategic leadership for the challenging urban transformations we’re looking to deliver over the coming decade.

Sessions include guest speakers sharing their perspectives on leading change in this area.

Webinars

Urban Form

Healthy Streets

Public Transport

System Change

Parking