CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays(external link) and find out about closures to driver licensing sites

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

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CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Ex Cyclone Hale: Update on state highway closures in Coromandel, Gisborne and Hawkes Bay


The storm system created by ex-Tropical Cyclone Hale has caused flooding and slips on State Highways in the Coromandel, Napier and Gisborne regions. Contractors continue to work hard to clear and re-open roads, with great progress in the Coromandel this afternoon.

Situation as of 5.45pm


State Highway 25 (SH25) remains CLOSED between Tapu and Te Puru due to a large slip at Ruamahunga. Contractors are working to clear the site but the road is likely to remain closed overnight.

SH25 is OPEN between Hikuai Settlement Road and Tairua as flooding has subsided.

SH25 is OPEN between SH25A and McBeths Road with a temporary speed limit of 50km/h.

State Highway 25A is NOW OPEN TO ONE LANE past three remaining slips at Kopu Hikuai.


State Highway 35 is CLOSED between Tolaga Bay and Ruatoria and NOW OPEN between Te Araroa and Hicks Bay.

Gladstone Road Bridge Emergency Closure: The bridge is closed from 7pm tomorrow night (Thursday 12 January) until 6am Friday and again overnight Friday 13 January. The closure is required to clear debris beneath the bridge following ex Cyclone Hale. (NOTE: This timing differs from our earlier advisory, which stated work would get underway today.)

Hawkes Bay: No change

State Highway 2 is CLOSED between Tangoio and Tūtira. The road will remain closed for the rest of today. This will be reviewed around midday tomorrow.

State Highway 5 is reduced to one lane in several places due to slips – the road is passable.


Waka Kotahi is urging motorists to stay off affected roads. If they must travel, they should expect the unexpected and stay alert for unreported hazards.

Further damage could occur on the network, even as the weather improves, due to saturated ground and unstable slopes.

Drive to the conditions, view the latest weather forecast on the MetService website and check your intended route for hazards or disruptions before setting out using the Waka Kotahi interactive Journey Planner website.

MetService website(external link)

Journey Planner website(external link)