CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays.(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Wind warning: Auckland Harbour Bridge

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Waka Kotahi NZ Transport Agency is advising motorists that a strong wind watch is in place for the Auckland Harbour Bridge today, with winds gusting 40-50km/h, strengthening this evening to 50-60km/h.

Northeast wind gusts of 90km/h are also forecast tomorrow from 7am - midday, triggering an amber alert. From midday - 10pm wind gusts of 90-100km/h are forecast, with a risk of 110km/h, which would signal a red alert.  

Under an amber alert, speeds are reduced and lanes may close on the bridge. Under a red alert, all lanes on the bridge are closed. 

Motorists are urged to drive to the conditions, look out for the electronic message boards which will indicate lane closures and reduced speeds, or full bridge closure, and stay within their lane while travelling across the bridge. 

Drivers of high sided vehicles and motorcyclists are advised to avoid the Auckland Harbour Bridge and use the Western Ring Route on State Highways 16 and 18.

Waka Kotahi is working closely with Metservice to monitor wind speeds with maintenance crews out on the network ready to react and close lanes on the bridge if wind gusts exceed threshold levels.

The safety of road users is our top priority and we won’t hesitate to reduce speeds, close lanes or close the bridge if necessary. 

Motorists are advised to plan ahead by checking the Waka Kotahi Journey Planner before heading out.

Journey Planner(external link)

High winds could cause delays or cancellations to public transport. To keep up to date on public transport, follow the AT Travel Alerts on Twitter. 

AT Travel alerts (Twitter)(external link)

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