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Research Report 667 Developing methodologies for improving customer levels of service for walking

Published: | Category: Inclusive access , Research programme , Research & reports | Audience: General

This research was commissioned as there is currently a gap in terms of national models and tools that provide customer levels of service information regarding the walkability of New Zealand’s transport networks.

The research aimed to determine the key factors that contribute to the quality and attractiveness of the pedestrian network, and to incorporate those in a consistent framework to inform the planning, design and operation of transport systems.

The report contains a Pedestrian Level of Service (PLOS) Framework that is applicable for network, street and journey assessments. 

Keywords: access, level of service, pedestrian design, pedestrian planning, safety, walkability

Publication details

  • Author:
  • Published: September 2020
  • Reference: 667
  • ISBN/ISSN: 978-1-98-856185-1