CYCLONE GABRIELLE UPDATES: View our traffic map for the latest available information on road closures and delays(external link) and find out about closures to driver licensing sites

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

TRAFFIC UPDATES: Several roads have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Ventia will be operating the motorway 24/7. This will involve handling emergencies, traffic management and responding to incidents.

While any serious accidents will involve emergency services, if you break down on the motorway, one of Ventia’s incident response vehicles will come and help. It’s all part of the service.

Cameras will keep an eye on intersections, while stopped vehicles anywhere on the rest of the motorway will be detected by an ITS radar system monitoring traffic movement. Because Transmission Gully is a motorway so no vehicle should be stopping, unless it’s an emergency.

Ventia is also responsible for maintaining the integrity of the road and carrying out any repairs that come up over the next 25 years. That could be anything from fixing any damage to the median barriers to carrying out rehabilitation works and reseals to maintain the road in a good operating condition.

Transmission Gully has been designed and built to be highly resilient and safety will continue to be paramount.

The Ventia team will be carrying out regular inspections of structures and retaining walls, ensuring drains and culverts are clear and all streetlighting is working.

There’s also the environment to care for. The hard work carried out by the Transmission Gully environment and landscaping teams during construction will be continued. This means ensuring fences and environmental barriers are intact, vegetation is mowed and weeded, and predators are controlled, especially for ecologically protected areas.

With so much water in the hills, making sure the stormwater system is performing as designed is critical. Ventia has already established a water quality monitoring process. It’s just one of the ways Ventia is preparing for road opening.

Just another day in the office - Ventia inspects the fences and boundary up on the Gas Ridge line.

After 25 years Ventia’s contract with WGP (and WGP’s contract with Waka Kotahi) will end, and the road will be handed over to Waka Kotahi in tip top shape.

Eight members of the Ventia team standing in front of their project office with the Ventia logo on the glass door.

The Ventia team. Back (L to R): Matt Dixon – Project Engineer; Bob Barraclough – Project Engineer; Dawn Bain – Finance Manager; Barry Smith – Regional Manager; Brett Dixon – ITS Project Manager; Front (L to R) Benjie Orpilla – Asset Manager; Sina Asi – Project Coordinator; Graeme Anderson – O&M Rep.