CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Waka Kotahi NZ Transport Agency and Asset Management Data Standard (AMDS) are aligned with local and global asset management and open data information. This section provides links to resources about digital engineering, building information modelling (BIM) and open data across New Zealand and overseas.

Building information modelling (BIM)(external link) Ministry of Business, Innovation and Employment's resources about BIM in New Zealand.
UK BIM Alliance (UKBIMA)(external link) Information about the UK BIM Alliance and its activities to help promote the use of BIM in the UK.
Centre for Digital Build Britain(external link) Information portal of the partnership between the Department of Business, Energy & Industrial Strategy and the University of Cambridge to deliver a smart digital economy for infrastructure and construction for the future and transform the UK construction industry’s approach.
Institute of Public Works Engineering Australia (IPWEA)(external link) Overview of BIM in Australia.
Australian Institute of Architects(external link) Information portal on BIM by the Australian Institute of Architects. Includes the glossary, Q&A, reports etc.
Austroads(external link) Austroads is the peak organisation of Australasian road transport and traffic agencies. The portal contains useful resources on asset management, BIM and other topics.
Data.govt.nz(external link) Information about open data in New Zealand.
NSW Government – Digital Engineering(external link) Overview of digital engineering in New South Wales.
The Local Authority Guide to Emerging Transport Technology(external link) A practical guide to assist local authorities in planning, specifying and procuring future transport systems.