TRAFFIC UPDATES: Roads across the north island have been impacted by recent weather events. We’ll provide updates on our Journey Planner website as information becomes available. View our traffic map for road closures and delays(external link)

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ONLINE TRANSACTIONS: We are experiencing issues with credit and debit card transactions on our website. We are working with the payment provider to resolve this as soon as we can. 

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Speed reduction decision

After careful consideration, Waka Kotahi NZ Transport Agency has lowered the speed limit from 100km/h to 80km/h on State Highway 58 between State Highway 2 and the Pauatahanui roundabout. The change came into effect on 17 September 2018. We asked the community for their views on changing the speed limit and considered all the feedback from the consultation. We did not find any compelling or new information that changed our view that 80km/h is the safe and appropriate speed limit for this road.

Lowering the speed limit is part of a package of safety improvements planned for the route that includes two new roundabouts, a median barrier, road widening and improved access from side roads and driveways. Together with these safety improvements, the lower speed limit will contribute to a 45–65% reduction in high severity crashes. This means there will be 16 to 21 fewer deaths and serious injuries over a 10 year period.

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