CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

Strategic activity management is the systematic and coordinated activities and practices that deliver services to state highway customers. This is delivered through cost effective lifecycle management of infrastructure assets and the provision of associated services. This includes setting the strategic direction, establishing levels of service, forecasting future demand, monitoring asset performance and condition and lifecycle decision making frameworks. And is supported by investment planning, management systems, information systems and tools, service delivery models, service audits and continuous improvement.

For further information contact the Enterprise Asset Management Project Manager