CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

SCAM ALERTS: Report a phishing scam or learn about the latest phishing emails

REGO AND RUC LABEL ERROR: There was a postage error with labels purchased on the 15 August 2022. Find out more

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

ROAD USER CHARGES (RUC) DISCOUNT: Find out more about the temporary RUC reduction scheme

ONLINE SERVICES: We are currently experiencing issues with all our online services at the moment. We are working to resolve the services as soon as possible. We apologise for any inconvenience caused.

COVID-19 SERVICES UPDATE: Information on Waka Kotahi services, extensions and more

ONLINE SERVICES: We currently have an issue with receiving some payments and are working to resolve this issue as quickly as possible. We apologise for any inconvenience.

EASTER WEEKEND – PLAN AHEAD: Heading away for the long weekend? Check our holiday journeys tool(external link)

SCAM ALERTS: Refund email and Vehicle licence (rego) renewal phishing emails

CONTACT CENTRE WAIT TIMES: Our Contact Centre is currently experiencing significant wait times. View frequently asked questions

CONTACT CENTRE PHONE LINES: Our Contact Centre phone lines are currently unavailable. View frequently asked questions

Non-media Official Information Act (OIA) responses

As part of our ongoing commitment to openness and transparency, some Official Information Act requests including documents requested that we have identified that may be of wider public interest, are published on our website. You can access these here. These exclude requests made by media organisations.

North Auckland Rapid Transit Corridor investigation

Responded: 30 September 2022

Speech notes for Old Māngere Bridge replacement opening event

Responded: 27 September 2022

Documents supplied to the Minister of Transport in July

Responded: 23 September 2022

Ngā Hau Māngere Bridge opening event cost

Responded: 23 September 2022

Salary bands for roles within Waka Kotahi 2022

Responded: 22 September 2022

Speed limit changes on SH73 Christchurch and SH75 Akaroa

Responded: 15 September 2022

Auckland Harbour Bridge safety assessment

Responded: 13 September 2022

General plate letter sequences excluded from production

Responded: 7 September 2022

NZUP monthly report, June 2022

Responded: 31 August 2022

Schemes funded through Regional Land Transport Plans

Responded: 31 August 2022

Cost of Dome Valley safety improvement project

Responded: 29 August 2022

Tender of ART21/22 Māori experiences and expectations of the transport system in Aotearoa New Zealand

Responded: 25 August 2022

Christchurch Western Corridor route options

Responded: 24 August 2022

“Stop three waters” sign – query about non-compliance with district plan

Responded: 17 August 2022

New Zealand Upgrade Programme (NZUP) monthly reports

Responded: 16 August 2022

Consultation feedback on NZ Guide to Temporary Traffic Management

Responded: 15 August 2022

Road to Zero: Target of Zero and advertising campaign

Responded: 8 August 2022

LED light replacement funding

Responded: 5 August 2022

Road to Zero strategy reports received by the Waka Kotahi NZ Transport Agency board over the past 6 months

Responded: 2 August 2022

Road to Zero Lightbox correspondence

Responded: 29 July 2022

Waka Kotahi engagement with Ka Awatea Services Ltd and Kawai Catalyst Ltd

Responded: 22 July 2022

Automatic Number Plate Recognition (ANPR) cameras query

Responded: 18 July 2022

State Highway 5 (SH5) speed review

Responded: 23 June 2022

The regulations for e-scooters

Responded: 20 June 2022

Pass/fail rates for learner, restricted and full license tests for people from the Maungakiekie electorate

Responded: 13 June 2022

Vehicles registered by territorial authority for 2016

Responded: 19 May 2022

Half price fair advertising breakdown

Responded: 12 May 2022

Single stage business case prepared for the Petone to Ngauranga seaward side cycle and pedestrian path, Te Ara Tupua

Responded: 28 April 2022

Crash statistics on accidents involving deer on Otago and Southland roads

Responded: 13 April 2022

Road to Zero information supplied to the Minister of Transport

Responded: 12 April 2022

National Ticketing Solution documents

Responded: 4 April 2022

Crash statistics related to trucks with unsecured loads

Responded: 1 April 2022 

Road to Zero advertising campaign and board papers

Responded: 29 March 2022

Public attitudes to road safety survey

Responded: 23 March 2022

Speed factor in fatal crashes

Responded: 21 March 2022

Road to Zero advertising campaign budget

Responded: 18 March 2022

Speed advertising: 'Safe Limits' costs

Responded: 2 March 2022

Board paper – Cardan Shaft Brakes

Responded: 25 February 2022

Class 1 driver licence statistics (1 January 2015 – 30 September 2021) for Kawerau, Whakatane and Opotiki districts only

Responded: 22 February 2022

Kerikeri roundabout maintenance costs from 2016 to present

Responded: 21 February 2022

Fatal crash statistics on drug driving

Responded: 18 February 2022

Total crashes in New Zealand 2018-2021 and where 'illness and disability' was a contributing factor

Responded: 18 February 2022

Total car crashes and their severity 2020–2022

Responded: 18 February 2022

State Highway 5 maintenance and improvements

Responded: 17 February 2022

Speeding and traffic offences in NZTA vehicles

Responded: 17 February 2022

State Highway 5 speed review analysis and reports

Responded: 16 February 2022

SH2 Waihī to Tauranga crash statistics

Responded: 10 February 2022

Auckland Light Rail indicative business case

Responded: 8 February 2022

Walking, cycling and public transport activities not receiving funding status in NLTP 2021-24

Responded: 21 January 2022

Speed advertising: Safe limits costs

Responded: 18 January 2022

Past five years of road repair costs due to flood damage

Responded: 18 January 2022

Drivers and passengers killed who were not wearing a seatbelt, in the years 2017, 2018, 2019 and 2020

Responded: 14 January 2022

Past years